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UT Health Tyler and UT Health Quitman recognized for excellence

Tyler, Texas (February 27, 2023) — UT Health Tyler has been recognized for excellence with the Ardent Cup, the highest honor awarded by Ardent Health Services. UT Health Quitman also received honors with Chief Nursing Officer (CNO) Rob Terry named CNO of the Year. 

UT Health Tyler and Rob Terry were selected among other eligible hospitals and leaders within Ardent, which includes 30 hospitals and more than 200 sites of care. Ardent operates UT Health East Texas through a joint venture with The University of Texas System.

Presented annually, the Ardent Cup recognizes outstanding overall performance and an uncompromising commitment to excellence. Winners must demonstrate success in a variety of areas including clinical quality, patient satisfaction and employee engagement while meeting financial and operational benchmarks. 

“In a year filled with challenges and opportunities to improve how we serve our community, our teams of nurses, medical providers and support staff have shined in how they carry out our mission,” said UT Health Tyler CEO Zach Dietze. “We are extremely proud to be awarded the Ardent Cup and could not be more grateful to our team members who made this possible.” 

Each year, the CNO of the Year award recognizes an outstanding chief nursing officer who exhibits leadership in achieving clinical excellence while serving as a mentor and role model for nurses and other department managers. 

“Rob’s approach to leadership is truly service-based in how he engages with our team members, patients and his colleagues,” said UT Health Quitman CEO Jared Smith. “Rob plays a key role in sustaining a high level of quality care and patient satisfaction at UT Health Quitman, and this award is a testament to his leadership and dedication to our teams and the patients we serve.”